Return to Help Index
International Shipping
Do you ship to my country?
  Please create an account by clicking the "My Account / Order Status" link at the top right hand side of our site. During signup we'll ask for your shipping address details including country.

If your country is not in the drop down menu of available countries, please email us at sales@dollylocks.com for further assistance.
What are my payment choices?
  We accept Visa, Mastercard, Paypal, and Amazon Payments. During the checkout process you may choose from any of our current payment options and continue to place your order.

Please note that we will not ship your order until we receive payment from you.
When will my order ship and what are my shipping charges?
  Shipping is calculated based on the weight of your order prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. We will ship your order shortly after we receive payment from you, usually within one business day (Monday through Friday).

For more information about international shipping, please click here.
What is your return policy?
  Returns are accepted on a case by case basis within 7 days of receipt of the item. The buyer is responsible for all shipping costs associated with returns.

Please see our Terms & Conditions for complete details regarding our return policy.
INTERNATIONAL SHIPPING: CLICK HERE FOR IMPORTANT INFO